Frequently Asked Questions

Questions before you begin.

Last updated July 13, 2026. These answers reflect the current product behavior.

What is a Life Archive?

A Life Archive is a private digital home for a person's stories, photos, lessons, songs, voice notes, and memories. It can be connected to a QR code so family can return to the archive from a card, keychain, plaque, or other keepsake.

Why does The Life Archive focus on generational wisdom?

We inherit possessions, photographs, and names—but rarely the lifetime of wisdom gathered by those who came before us. The Life Archive preserves lessons, guidance, stories, and voices so descendants do not have to start from scratch every generation.

Is creating an archive free?

Creating a Life Archive is currently free. Optional physical keepsakes are purchased separately.

Who can view an archive?

Private archives are for the owner and authorized members. Public archives can be viewed by anyone with the link or QR code.

What is the difference between a living archive and a memorial archive?

A living archive is built while life is still being lived and can continue growing. A Living Archive can also become your Continuity Archive—a record of who you were, who you are, and who you are becoming across decades. A memorial archive is preserved in remembrance after Legacy Activation.

What happens when the Legacy Activation Code is used?

The activation flow verifies the code and relationship details, then transitions the archive into memorial mode when accepted. That protects the archive from being treated like an ordinary editable profile.

Does the same QR code continue working after memorial activation?

Yes. The archive slug and QR path stay connected to the archive, so the same QR code can continue opening the memorial experience after activation.

Can family members contribute memories?

Archive owners and authorized editors can add memories. Public visitors can view public archives, and memorial archives may allow tributes through the guestbook experience.

Can I add photos, writing, audio, and video?

Archive chapters support writing, photos, songs, and uploaded voice files. The Legacy Question starter flow can save written answers and voice memories; video recording is not available for starter archives yet.

Can I edit or delete my archive?

Archive owners can edit archive details and add memories from their signed-in archive pages. Deletion support can be requested through support while the self-service deletion experience is still being finished.

Can I export my memories?

A built-in export tool is not currently available in the inspected production routes. Contact support if you need help retrieving archive content.

What happens if pricing changes?

If archive pricing changes in the future, members will be notified clearly before any change affects them. You retain ownership of the memories and content you add.

How do physical keepsakes work?

Choose a keepsake, connect it to an archive, complete secure Stripe Checkout, then confirm personalization details before production.

What happens before a custom item is engraved?

The archive and personalization are confirmed, a proof is prepared when needed, and customer approval happens before production.

How do I contact support?

Email hello@thelifearchive.vip.