Privacy

Privacy Policy

Last updated July 13, 2026. This page describes the general platform privacy practices for The Life Archive.

Information we collect

The Life Archive collects the information needed to create and operate archives, including account and email information, archive names, profile details, written memories, photos, audio, messages, QR activity, and basic technical information such as browser or referral details.

Archive content

User-created archive content can include photos, audio, written memories, songs, messages, Legacy Question submissions, and memorial notes. You are responsible for adding content you have the right to share.

Payments

Keepsake payments are processed through Stripe. The Life Archive does not store full card numbers. Stripe may collect and process payment details, billing details, and fraud-prevention information according to its own policies.

Analytics and visit tracking

The platform may record basic archive visits, QR scans, and technical events so the service can operate, detect issues, and understand which product flows are working.

How information is used

Information is used to create archives, preserve memories, deliver claim links and account emails, connect keepsake orders to archives, provide support, protect the service, and improve the product.

Who can access an archive

Private archives are intended for the archive owner and authorized members. Public archives can be viewed by anyone with the link or QR code. Archive owners are responsible for choosing the right visibility for sensitive content.

Ownership and control

You retain ownership of the memories and content you upload. The Life Archive needs permission to host, display, store, back up, and transmit that content so the archive can work.

Deletion requests

You can request deletion or support with archive content by emailing hello@thelifearchive.vip. Some records may need to be retained for security, order history, legal compliance, or backup integrity.

Retention

Archive content is retained while an account or archive remains active, unless deletion is requested and the request can be honored. Operational logs, order records, and backups may remain for a limited period.

Service providers

The Life Archive uses service providers such as Supabase for database, authentication, and storage; Stripe for payments; Resend for email; and Vercel for hosting and deployment.

Children's information

The Life Archive is not intended for children to create accounts without appropriate permission. If you believe a child provided personal information without consent, contact support.

Security limitations

The platform uses reasonable technical safeguards, but no online service can guarantee absolute security, permanent availability, or uninterrupted access.

Policy updates

This policy may change as the product, providers, and legal requirements evolve. Updates will be posted on this page with a new last updated date.